2013 Ford Explorer problems, complaints and recalls
NHTSA data checked October 31, 2026 · counts are computed from NHTSA's public APIs, not estimated
Summary
NHTSA's public complaint database lists 2,237 owner complaints for the 2013 Ford Explorer, and its recall database lists 12 safety recall campaigns for it.
Leaving out "unknown or other", the component group owners named most often is steering (836 complaints, 37%), followed by structure (439) and engine (225). A complaint can name more than one group, so the shares add up to more than 100%.
44 complaints say a crash happened and 11 mention a fire; together the complaints report 61 injuries and 1 death.
Among Ford Explorer model years 2010–2020 in NHTSA's data, 2013 has the 2nd-most complaints (2,237, against a median of 1,222 for the other years).
The newest recall is 24V031000, received January 19, 2024, for structure.
2,237owner complaints
12recall campaigns
44complaints reporting a crash
11complaints reporting a fire
61injuries reported
1deaths reported
Complaints by component
Owners pick one or more component groups when they file. Share is the percent of the 2,237 complaints that name the group.
Component group (NHTSA label)
Complaints
Share
Steeringsteering column, rack and power steering: loss of assist, wander
836
37%
Structurebody and frame: hood, doors, rust, mounts
439
20%
Unknown or Otherowner did not pick a component group
Air Bagsair bag deployment, sensors and warning lights (including the Takata inflator recalls)
18
<1%
Latches/Locks/Linkagesdoor and hood latches, locks
16
<1%
Lane Departurelane-keeping assist and lane departure warning
14
<1%
Seatsseats and seat frames
10
<1%
Service Brakes, Hydraulicthe main hydraulic brakes: pedal feel, ABS, brake lines
7
<1%
Traction Control Systemtraction control
6
<1%
Forward Collision Avoidanceautomatic emergency braking and collision warnings, including false braking
5
<1%
Equipmentadd-on equipment
2
<1%
Equipment Adaptive/Mobility
2
<1%
Parking Brakeparking brake
2
<1%
Tirestires
2
<1%
Recalls (12)
Newest first. Summary, risk and remedy are NHTSA's own recall text (a U.S. government record), shown as published. A recall applies only to the vehicles its notice names; your VIN lookup is the final word.
NHTSA campaign 24V031000
Received January 19, 2024 · Structure (body: roof and pillars)
What's wrong: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
NHTSA campaign 21V746000
Received September 22, 2021 · Suspension (rear)
What's wrong: Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota,
Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
NHTSA campaign 21V537000
Received July 15, 2021 · Suspension (rear)
What's wrong: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Risk: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
NHTSA campaign 20V675000
Received March 12, 2021 · Suspension (rear)
What's wrong: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000
Received June 10, 2019 · Suspension (rear)
What's wrong: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000
Received August 28, 2017 · Wheels (hub)
What's wrong: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Risk: A loss of the wheel or wheel end can increase the risk of a crash.
Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 15V812000
Received December 2, 2015 · Fuel System, Gasoline
What's wrong: Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
NHTSA campaign 15V171000
Received March 24, 2015 · Structure (body: door)
What's wrong: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Risk: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
NHTSA campaign 14V286000
Received May 29, 2014 · Steering (electric power assist system)
What's wrong: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Risk: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
NHTSA campaign 13V270000
Received June 26, 2013 · Latches/Locks/Linkages
What's wrong: Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Risk: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
NHTSA campaign 13V227000
Received May 31, 2013 · Fuel System, Gasoline
What's wrong: Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
NHTSA campaign 13V109000
Received March 27, 2013 · Fuel System, Gasoline (storage: tank assembly)
What's wrong: Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
When the complaints were filed
By the year the complaint reached NHTSA. A late rise often means a part wearing out with age or a problem drawing attention after a recall.
How many complaints has NHTSA received about the 2013 Ford Explorer?
2,237 owner complaints as of October 31, 2026, per NHTSA's complaints API.
What is the most common problem reported for the 2013 Ford Explorer?
Steering is named in 836 of 2,237 complaints (37%); NHTSA's group covers steering column, rack and power steering: loss of assist, wander.
How many recalls does the 2013 Ford Explorer have?
12 recall campaigns in NHTSA's recall database, most recently 24V031000 (January 19, 2024). Check a specific car's open recalls by VIN at nhtsa.gov/recalls.
Is 2013 a bad year for the Ford Explorer?
By complaint count, 2013 ranks 2nd of 11 Explorer model years 2010–2020 in NHTSA's data. Raw counts are not adjusted for how many cars were sold or how old they are.
How to read these numbers
Complaints are reports owners file with NHTSA. NHTSA does not confirm each one, and one problem can be reported more than once.
Counts are not adjusted for sales: a model that sold twice as many cars can collect twice the complaints without being worse per car.
Older model years have had more time to collect complaints.
A recall listed here may not cover every car of this model year. Check your VIN at nhtsa.gov/recalls.